Global Parcel Service (GPS) Tracking

Global Parcel Service (GPS) tracking works by the tracking number of a parcel shipped with Global Parcel Service Inc., a US e-commerce logistics company. It moves goods for online sellers by air, ocean, truck and rail, handles customs clearance and offers warehousing and fulfilment, including deliveries to Amazon fulfilment centres. It has offices in the US and customer service centres in China.

To check a parcel, enter the GPS tracking number in the field at the top of this page. Tracking on Track.Global is free and needs no registration, and it shows the latest status and the events available for the parcel.

How to track a Global Parcel Service shipment

1. Find the tracking number in the order details or the shipping email from the online shop or marketplace where you bought the item.
2. Enter it in the tracking field at the top of this page exactly as given, without spaces.
3. Review the latest status and the events, from the facility where GPS received the parcel to the final delivery.

Global Parcel Service tracking number

GPS ships on behalf of online retailers and marketplaces, so the tracking number comes from the seller, not from GPS. An order number is not a tracking number: if the confirmation shows only an order number, ask the seller for the tracking number.

The sample number GPS gives is a 30-digit numeric code, but other services can use different formats, so copy the number exactly as the seller provides it.

Global Parcel Service tracking statuses

Typical stages of a GPS parcel:

How long does Global Parcel Service delivery take?

Delivery time depends on the shipping service the retailer chose, the route and the mode of transport: ocean freight takes much longer than air. Customs clearance and the handover to the local carrier add time at the destination.

GPS names weather, holidays, customs issues and labor strikes among the usual causes of delay. A parcel sent with duties unpaid can also wait until the recipient pays them.

Global Parcel Service tracking not updating: what to do

• Check that the number matches the one in the order confirmation.
• Allow a day or two after the order confirmation: according to GPS, the first events usually appear within that time.
• Expect gaps during the international leg and customs clearance; the parcel may still be moving when no new event appears.
• In the United States, look for a USPS notice in your mailbox: a parcel that is not collected in time goes back to the sender.
• If the parcel is late or missing, contact the retailer or marketplace first, as GPS advises. GPS itself can be reached through the official website linked at the top of this page.

Frequently asked questions

Is Global Parcel Service tracking the same as GPS satellite tracking?

No. GPS here stands for Global Parcel Service Inc., a logistics company. Parcel tracking shows the events recorded as the parcel passes facilities, customs and carriers, not a live position on a map.

Who delivers a Global Parcel Service parcel?

In the United States the final delivery is made by USPS or another delivery company. In other countries it is made by the local post office or a local delivery company.

What do DDU and DDP mean on a GPS shipment?

They show who pays the import duties. With DDP (delivered duties prepaid) the shipper has paid them, so nothing is due on delivery. With DDU (delivered duties unpaid) the courier or post office asks the recipient to pay before handing over the parcel, usually with an extra service charge.