Amazon has made it easy to track your orders, whether you’re waiting for a book or the latest gadget. This guide explains how to track your Amazon order and get up-to-date information on your package’s location. It covers everything from finding your Amazon tracking number or ID to tracking Amazon parcels internationally. Whether you’re using Amazon’s own tracking tools or a third-party service like Track.Global, you’ll learn the best practices to ensure you never lose sight of your delivery.
How to Track an Amazon Order on Amazon’s Website or App
The primary way to track an Amazon purchase is through Amazon’s website or mobile app. Amazon provides detailed order status updates in your account. To check your order’s status on Amazon:
- Log in to your Amazon account and navigate to Your Orders.
- Find the order you want to track in the list of recent orders.
- Click the “Track Package” button next to that order. This opens the tracking details, including the current shipment status and an estimated delivery date.
Amazon will display the latest updates from the carrier. If your order has multiple items or shipments, each item will have its own tracking details and delivery date. For Amazon Prime orders, you might even see Amazon’s Map Tracking feature when the driver is close, showing a live map with the delivery van’s location.
Note: As of 2021, Amazon requires you to be signed in to view detailed tracking updates. Guests can no longer track packages by order number alone on Amazon’s site. If you’re not logged in, you’ll be prompted to sign in to see your Amazon order tracking information.
Tracking Amazon Packages with a Tracking Number (Using Track.Global)
Amazon orders are often associated with a shipping tracking number (sometimes called a “Tracking ID” in Amazon’s emails). This number is provided once the order ships and is usually emailed to you and listed on the order details page. It may look like:
- A code starting with “TBA” (for Amazon’s own logistics, e.g.
TBA123456789012).
- A standard parcel tracking format from a courier (e.g. UPS tracking numbers often start with
1Z, USPS numbers are long numeric codes, etc.).
If you have this tracking number, you can use it on third-party tracking services like Track.Global to get real-time updates without logging into Amazon. Simply enter the tracking number into the tracker on this page (or the Track.Global homepage) and hit “Track”. Our system will automatically detect the carrier and retrieve the latest status of your package. This is especially useful if:
- You don’t have immediate access to your Amazon account or the Your Orders page.
- The package is being delivered by a local courier or postal service (for example, USPS, UPS, FedEx, etc.) and you prefer to track all your shipments in one place.
- You want to track multiple packages (from Amazon and other retailers) together using one tool.
By using the tracking number on Track.Global, you get a unified view of your delivery’s journey. You’ll see updates like when the item was shipped, in-transit scans, customs clearance (for international shipments), out for delivery, and delivered status. It’s a convenient way to perform package tracking for all your orders in one interface.
Where to Find Your Amazon Tracking ID or Order Number
To track a package, you first need to locate the tracking information. Here’s how to find it:
- On Amazon’s website/app: Go to Your Orders, find the order in question, and click “Track Package.” The tracking details page will show a Tracking ID (for example,
TBA... or a combination of letters and numbers for other couriers). This is the code you can copy and use on Track.Global or the carrier’s site.
- In your confirmation email: Amazon sends a shipping confirmation email when your item ships. This email includes a line like “Track your package” which may contain the tracking number or a direct tracking link. Look for a number identified as a tracking ID or tracking number in that email.
- Order ID (Order Number): Amazon also assigns an order ID (format like
111-1234567-8901234) to every purchase. Note that this is not a parcel tracking number for shipping; it’s an internal reference for your order. You can use the order ID on Amazon’s site when contacting support or checking order history, but it cannot be directly used on courier tracking sites. However, some third-party trackers (like ours) may accept the Amazon order ID to retrieve tracking info by linking to Amazon’s system.
Always use the actual shipment tracking number for tracking on external sites. The order ID alone only works within Amazon’s ecosystem or specialized tracking tools that integrate with Amazon.
Tracking Amazon Logistics (TBA) Shipments
Amazon Logistics shipments are those delivered by Amazon’s own delivery fleet. These tracking numbers typically start with “TBA” (in North America) or occasionally "AMZL" in some regions. If your Amazon tracking number starts with TBA, it means Amazon is handling the delivery directly. Here’s what you need to know:
- Amazon’s Tracking Page: Amazon provides tracking for these deliveries via the Amazon tracking portal or through your Amazon account. The tracking details might not be available on traditional carrier websites since it’s an internal Amazon shipment.
- Using Track.Global: You can track Amazon Logistics packages on Track.Global by entering the TBA tracking ID. Our system will recognize it as an Amazon Logistics shipment and retrieve the latest status. (Note: Amazon may restrict real-time data for their own shipments, but we update our tracking as information becomes available.)
- Delivery Updates: Amazon Logistics will provide similar updates (shipped, out for delivery, delivered) but often with less granular scans than carriers like USPS or UPS. If you’re tracking a TBA number on Track.Global and not seeing detail, try the direct Amazon link from your email for the most detailed status, such as Amazon’s map tracking for final-mile updates.
International Amazon Orders and Local Carriers
Amazon operates in many countries (Amazon.com in the US, Amazon.co.uk in the UK, Amazon.in in India, etc.), and they use a mix of their own logistics and local shipping companies to deliver packages. This means your Amazon order could be handed off to different carriers depending on your location:
- United States: Packages may ship with Amazon Logistics (TBA), USPS, UPS, FedEx, or regional couriers. For example, an Amazon package might have a UPS tracking number (starting with 1Z) or a USPS number. You can track all of these through Track.Global by entering the provided tracking code.
- United Kingdom: Amazon UK orders might be delivered by Amazon Logistics, Royal Mail, Evri (formerly Hermes), DPD, or other local couriers. The tracking number format will indicate the carrier (e.g., Royal Mail uses two letters, 9 digits, and "GB"). Enter any of these tracking numbers on Track.Global for updates.
- Canada & Australia: Amazon.ca and Amazon.com.au shipments could use Canada Post, Australia Post, or UPS/FedEx. Track.Global supports tracking numbers from all major postal services and couriers, so you can monitor your Amazon packages in those countries as well.
- International/Marketplace Sellers: If you ordered a product that ships from another country (common with Marketplace sellers on Amazon), you might receive a tracking number from carriers like China Post, YunExpress, DHL, or others. For instance, a seller in China may provide a China Post tracking code (e.g., LX123456789CN). Track.Global can track these international shipments too, so you can follow your package from the seller’s country to yours.
No matter which local carrier is involved, having a single platform to track all updates is convenient. You won’t need to figure out the carrier’s site – just use the tracking number on our page to see the package tracking information aggregated in one place.
Troubleshooting Amazon Tracking Issues
Sometimes you might encounter issues or delays in getting tracking information. Here are some common problems and tips:
- No Tracking Updates Yet: It’s normal for a tracking number to take 24–48 hours after shipment to show movement. Carriers need to scan the package at the first hub. If your Amazon order was just shipped today, give it a little time. The first update might only appear when the package reaches a regional sorting center or is out for delivery.
- Tracking Number Not Working: Double-check that you entered the tracking ID correctly. Amazon tracking IDs (TBA...) or long numeric codes must be exact. If the number still doesn’t work on Track.Global or the carrier’s site, the package might not have been scanned into the system yet. Wait a few hours and try again. If after 48 hours there’s still no result, contact the seller or Amazon customer support – sometimes sellers provide a tracking number that hasn’t been activated by the carrier yet.
- Package Not Trackable: Some Amazon shipments, especially international economy shipments, might not have end-to-end tracking. For example, certain small items shipped by regular mail may only have limited tracking or none at all. In such cases, the Amazon order status may just show "Shipped" and then "Delivered" once it arrives, without in-transit scans. If Track.Global can’t find data for your tracking number, this might be the case.
- “Track Amazon order without login”: If you’re trying to track without logging into Amazon, remember that detailed tracking on Amazon’s website requires an account login. However, using the methods described above (entering the tracking number on Track.Global or on the carrier’s site) lets you track without an Amazon login. Just ensure you have the tracking number from your email or order page.
- Multiple Packages or Split Orders: If your Amazon order is split into multiple shipments, you’ll have separate tracking numbers for each parcel. Be sure to track each one individually. Track.Global will handle each tracking number as a distinct package, so you can monitor all parts of your order.
By understanding these nuances, you can avoid confusion and know exactly where your Amazon delivery stands. Most issues resolve with a bit of patience or by using the correct tracking tool.
With this comprehensive guide, international Amazon shoppers can confidently track their orders from shipment to delivery. Whether it’s an Amazon Prime two-day delivery in the US or a marketplace item coming from overseas, the tools and tips above ensure you’ll always know “where is my Amazon order” at any given time. Happy tracking!
