EPS Parcel Tracking

EPS tracking works by the tracking number of a shipment sent with EPS, the cross-border logistics brand of Shenzhen Yida Yousong E-commerce Co., Ltd. Also known as EPS Globe after its website, the company is based in Shenzhen, China, and ships goods for online sellers to the United States, the United Kingdom and EU countries such as Germany, France, Italy and Spain.

To check a shipment, enter the EPS tracking number in the field at the top of this page. Tracking on Track.Global is free and needs no registration, and it shows the latest status and the events available for the shipment.

How to track an EPS shipment

1. Get the tracking number from the seller or from the company that booked the shipment with EPS. Online shoppers find it in the order details or the shipping confirmation.
2. Enter the number in the tracking field at the top of this page exactly as given, without spaces.
3. Review the latest status and the events: acceptance in China, departure, arrival in the destination country, customs clearance and delivery.

EPS tracking number

EPS runs several services: air and sea "special lines" to Europe, the UK and the US, an air small-parcel line for orders from online shops, international express, and overseas warehouses in the US and Canada. The number format depends on the service, so use the number exactly as the sender gives it. On the small-parcel line one number covers the whole route, from China to the recipient.

EPS works for the sellers and forwarders who book the shipments, so questions about a parcel go through the seller.

EPS tracking statuses

Typical events of a cross-border EPS shipment:

How long does EPS delivery take?

Transit time depends above all on the service: air lines are much faster than sea freight. The destination matters too, since each country has its own customs procedures and local delivery companies, and every handover between carriers adds handling time.

Customs clearance is the most variable stage, because a shipment can be held until documents are provided or duties are paid. The seller's delivery estimate for the order is the best reference.

EPS tracking not updating: what to do

• Check the number against the one in the order or the shipping confirmation.
• Allow for the international leg: a shipment can show no new events for some time while it is in the air, at sea or waiting for customs.
• If the last event is a handover to a local carrier, ask the seller whether that carrier issued its own tracking number.
• For delivery problems, contact the seller first. EPS can be reached through the official website linked at the top of this page.

Frequently asked questions

Can I track EPS EU and EPS UK shipments here?

EPS ships from China to the UK and to EU countries on its European and UK lines. If the seller named EPS as the carrier, enter the tracking number in the field at the top of this page. If the sender is a company in Europe, ask which carrier it used, because several unrelated firms also trade as EPS.

Who delivers EPS parcels in Europe and the UK?

On the air lines, EPS flies the goods to the destination country and hands them to local carriers such as UPS, DPD or GLS for the final delivery. Sea shipments are delivered by courier or by truck after arrival.

What is EPS Globe?

EPS Globe is the website of EPS. Besides parcels for online shoppers, the company delivers stock to Amazon fulfilment centres and overseas warehouses and runs service centres in Shenzhen, Hong Kong and other Chinese cities.