Steven Devine
Good afternoon, I sincerely hope you can assist. I'm stuck at a marina berth at Airlie Beach whilst damaged props are being shipped through your company to Brisbane for repairs. The marina, who is coordinating the repairs, has given me a referenece tracking number from your company being FMT1786493401. When I log onto your site it does not appear to be tracking.
Notwithstanding, my daughter has booked flights to the Whitsundays for her and her best friend who is travelling here from Italy, and will only be here for the weekend starting the 27th June. I have have contacted the company that is repairing the props and they have been great in expediting the repair to assist in the turn around. I totally appreciate that this is a small job for a big company like yours, but it would mean the world to my daughter and her overseas friend if they can cruise the Whitsundays. This could still happen if the shipment to Brisbane (and the return trip) is not delayed. Anything that can be done your end would be beyond appreciated. Should you have any queries, I can be reached on 0419 202 930. Thanks in anticipation. Steven Devine