PBT Parcel Tracking

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 PBT
PBT https://www.pbt.nz
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Average delivery time 10 days

PBT

PBT tracking works by the ticket or consignment note number of a freight consignment. PBT Express Freight Network is a New Zealand freight carrier that moves pallets, part loads (LTL) and full truckloads throughout the country. It also handles container cartage, storage and distribution, and the landside part of air and sea freight.

To check a consignment, enter its number in the field at the top of this page. Tracking on Track.Global is free and needs no registration, and it shows the latest status and the events available for the consignment.

How to track a PBT shipment

  1. Get the ticket or consignment note number from the sender. It is printed on the ticket or consignment note that travels with the freight.
  2. Enter it without spaces in the tracking field at the top of this page and start the search.
  3. Check the latest status and the events, from pickup at the sender to delivery.

PBT tracking number

PBT identifies each consignment by its ticket or consignment note number and asks for it without spaces, giving SH123456789 as an example. If one character is missing or wrong, the search returns no result.

Since 1 September 2025 the PBT transport, container and logistics business has been owned by Mainstream New Zealand, and PBT announced that users of its online booking portal would move to the Mainstream portal by July 2026. If the number from a recent booking returns nothing, ask the sender whether the freight was booked through Mainstream and which reference applies.

PBT tracking statuses

PBT moves freight through a network of branches linked by linehaul services, so a consignment typically shows these stages:

Status What it means
Picked up A local truck collected the freight from the sender.
At origin branch The consignment is being sorted and loaded for linehaul.
Linehaul The freight is travelling between branches by road, or by rail or coastal shipping on some routes.
At destination branch The freight arrived at the branch that serves the delivery address.
Out for delivery The freight is on a truck heading to the receiver.
Delivered The consignment was delivered and proof of delivery was recorded.
On hold or exception Delivery is waiting for a booking, or it is delayed by a problem such as damage, an incorrect address or no access to the site.

The exact wording of the events can differ from these names.

How long does PBT delivery take?

Transit time depends on the distance between the pickup and delivery branches, the number of transfers, and whether the freight has to cross Cook Strait between the North and South Islands. Freight sent by rail or coastal shipping also depends on those schedules.

Deliveries to rural or remote addresses, sites that need a booked time slot, and bad weather can add time as well. The sender's booking is the best source for the expected delivery date of a specific consignment.

PBT tracking not updating: what to do

  • Check the number and make sure it contains no spaces.
  • If the freight was booked recently, allow time for pickup: the first events appear once the consignment is collected.
  • If the consignment is between islands or waiting for linehaul, a pause between events can be expected.
  • For delivery bookings, changes and claims, contact PBT through the official website linked at the top of this page, or ask the sender.

Frequently asked questions

Can I still track PBT Couriers parcels?

PBT sold its courier business to NZ Post in 2024, and PBT courier customers moved to NZ Post tickets and systems. Parcels sent with NZ Post tickets are tracked with NZ Post. PBT itself continues as a freight carrier, and its ticket and consignment note numbers can be checked at the top of this page.

Is PBT the same as Peter Baker Transport?

Yes. PBT grew out of Peter Baker Transport, the business Peter Baker started as a general carrier in Wellington before building a nationwide network. Today the company trades as PBT Express Freight Network.

Does PBT track international shipments?

For import and export cargo, PBT handles the New Zealand landside part: moving air and sea freight and containers between ports, airports and customers. Events for the international leg come from the airline, shipping line or freight forwarder.

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