Polaris Parcel Tracking

Polaris Transport tracking works by PRO number, which Polaris also calls the probill number. Polaris Transportation Group is a Canadian freight company headquartered in Mississauga, Ontario, and is best known for scheduled less-than-truckload (LTL) service between Ontario and Quebec and points across the United States. The group also offers truckload, intermodal, freight brokerage, air and ocean forwarding, and warehousing.

To check a shipment, enter the PRO number in the field at the top of this page. Tracking on Track.Global is free and needs no registration, and it shows the latest status and the events available for the shipment.

How to track a Polaris Transport shipment

1. Get the PRO number from the shipper or from the company that booked the freight with Polaris. It usually appears on the shipping paperwork as well.
2. Enter the number in the tracking field at the top of this page, typing a zero wherever a character looks like the letter O.
3. Start the search and review the latest status and the events, from pickup through the border crossing to delivery.

Polaris Transport tracking number

Polaris identifies each shipment by its PRO number, also called the probill number. Polaris numbers do not include the letter O, which is why a number typed with an O returns no result.

Some orders are handled by Polaris Global Logistics, the group's freight brokerage, which moves freight with its own fleet and with partner carriers. For those orders, and for freight booked through a third-party logistics provider, ask the company that booked the shipment which number to use.

Polaris Transport tracking statuses

LTL freight moves between terminals, and cross-border shipments also clear customs. Typical stages:

How long does Polaris Transport delivery take?

Transit time depends on the lane, the day of the week the freight is picked up and the service level. Besides its standard service, Polaris offers expedited cross-border LTL on selected lanes between the Greater Toronto Area and major US cities.

Cross-border freight also has to clear customs. Polaris states that delivery dates are estimates that can be affected by severe weather, border delays, security inspections or special delivery requirements, and that correct customs documents are needed to avoid delays.

Polaris Transport tracking not updating: what to do

• Check the PRO number and replace any letter O with a zero.
• If the freight was picked up only recently, allow time for it to be scanned at the origin terminal.
• If the shipment seems stuck near the border, ask the shipper or customs broker to confirm that the customs documents reached Polaris.
• If the delivery needs an appointment, arrange it with Polaris: freight appointments must be made by the carrier, and appointments set by a third party are not honoured.
• For other questions, contact Polaris through the official website linked at the top of this page, or ask the shipper.

Frequently asked questions

Does this page track Polaris vehicles?

No. This page tracks freight moved by Polaris Transportation Group, a trucking company. For an order of an off-road vehicle or snowmobile made by Polaris Inc., ask the dealer who sold it.

Does Polaris Transport carry parcels?

Polaris moves freight on pallets and skids, from LTL consignments to full truckloads, rather than small parcels. A small package sent by courier has that courier's tracking number.

Can I track Polaris freight between Canada and the USA?

Yes. Cross-border LTL between Canada and the USA is the core service of Polaris, and these shipments are tracked by PRO number in the field at the top of this page.