SkyTeam Parcel Tracking

SkyTeam cargo tracking works by the air waybill (AWB) number of the airline that carries the shipment. SkyTeam is a global alliance of airlines and has no air waybill prefix of its own: every shipment travels on the AWB of one member airline, and the first three digits of the number show which one.

To check a consignment, enter the full AWB number in the tracking field at the top of this page. Tracking is free and needs no registration. Track.Global shows the latest status and the events available for the shipment.

How to track a SkyTeam cargo shipment

1. Find the air waybill number in the booking confirmation or shipping documents from the airline or your freight forwarder.
2. Look at the first three digits to see which airline issued the air waybill, and check that the number has 11 digits.
3. Enter the complete number in the tracking field at the top of this page and start the search.
4. Review the latest status and the events recorded for the shipment.

SkyTeam cargo tracking number

An air waybill number has 11 digits: a three-digit airline prefix and an eight-digit serial number that ends in a check digit. Prefixes of some SkyTeam member airlines:

If a freight forwarder shipped your goods, you may have the forwarder's house air waybill (HAWB). Airlines track only the master air waybill (MAWB) issued for the forwarder's booking, so ask the forwarder for that number.

SkyTeam cargo tracking statuses

Member airlines report cargo events with standard IATA status codes. The most common are:

Not every shipment shows every code. Transfers, split consignments and customs holds can add other events.

How long does SkyTeam cargo delivery take?

Each member airline sets its own routes, schedules and cargo products, so transit time depends on the airline, the route, the number of connections and the type of cargo. A shipment that changes aircraft at a hub spends time there between flights.

If more than one airline carries the shipment, it still keeps the air waybill number of the airline that issued it, so one number covers the whole journey. After arrival, the consignee or a customs broker clears the goods through customs and collects them from the cargo terminal.

SkyTeam cargo tracking not updating: what to do

• Check that all 11 digits are entered, starting with the airline prefix.
• Make sure the prefix matches the airline that accepted your booking.
• Allow time after drop-off: the first event appears once the cargo terminal accepts the shipment.
• If you only have a forwarder's house waybill, ask the forwarder for the master AWB.
• For bookings, charges and claims, contact the airline that issued the air waybill or your freight forwarder. The SkyTeam website linked at the top of this page lists the member airlines.

Frequently asked questions

Does SkyTeam have its own cargo tracking number?

No. Use the air waybill number from the member airline or your forwarder; the table above lists some of the prefixes you may see.

What is SkyTeam Cargo?

SkyTeam Cargo is an alliance of the cargo divisions of several SkyTeam member airlines, which cooperate on cargo products and networks. Each shipment is still booked on one airline's air waybill and tracked by that number.

Does this page show SkyTeam flights or baggage?

No. This page tracks cargo shipments by air waybill number. For flights, bookings and delayed baggage, contact the member airline you are flying with.