Tracking Svyaznoy delivery

When waiting for a parcel from Svyaznoy service, tracking is available on our website track.global. In just a few seconds you will know where your parcel is in real time and when it will arrive at its destination.

How to track a Svyaznoy Express order by track number?

Want to get clear and up-to-date information about your parcel? Use track.global - it is an easy and convenient way to track any international parcel. In addition, it has the following advantages:

• free to use;
• no need to register and specify personal data;
• simple and clear interface, which even a beginner can understand;
• the ability to track parcels around the world, even if several companies are involved in the process of their transport.

All you need to do for fast and efficient search is to enter the order track number in a special line and press the tracking button. The system will automatically display the current status describing the location of the parcel, as well as the estimated date and time of its arrival at the destination. Monitoring by phone number and surname is not available, you need an identification code.

Please note that through track.global you can track all registered international parcels, including those from China, Belarus or Belarus/country/kazakhstan">Kazakhstan, any transport company (e.g. DHL, DPD, SDEK) in real time; the service is available 24/7. All orders from online marketplaces such as Aliexpress, Pandao or eBay are under the control of our search robot - no parcel will be left unattended.

What is Svyaznoy Express?

The Svyaznoy Express service specialises in sending small parcels across Russia. It is characterised by an impressive coverage area, as it operates in settlements where there are Svyaznoy shops, i.e. in more than 450 cities. All you need to do to use its services is to make an application on the website, get to the nearest shopping centre and send a parcel. All other issues will be solved by the centre's employees and the addressee, who will receive his dispatch at the same point, but already in his own city.

The cost of the shipment depends on several factors at the same time: the size of the parcel and the remoteness of the point of arrival. It is possible to send and receive shipments of any consistency, even if fragile, as the service treats all consignments with care. Thanks to this system, it is possible to receive parcels weighing up to 10kg, provided that all its rules are observed.

Geography of work

Svyaznoy Express operates in more than 800 cities in Russia. In large population centres there are several PVZs, in small towns their number is usually 1. The most popular service is in Moscow, St. Petersburg, Kazan, Novosibirsk, Rostov-on-Don, Samara, Krasnodar and Nizhny Novgorod.

The company works only in Russia, deliveries to other countries (mainly Belarus) are carried out on other terms. Transportation of parcels is organised in record time, it is influenced by the time of departure and the degree of workload of the system. The longest dispatch lasts before holidays. The duration of parcel storage in the shop is 7 days, after which it is charged.

The service does not deliver identity documents, cash, precious metals and stones, plants and animals. Also it does not provide services for delivery of illegal substances (drugs), counterfeit items.

What to do if a parcel is lost?

The service of tracking parcels of the carrier Svyaznoy is available on our website. The resource displays up-to-date and reliable information. If the data on the dispatch is not available or the dispatch is in one point for a long time, it is likely that it was lost. The blame can be placed on the sender, the transport company or the final link in the chain - the receiving shop.

If a parcel is lost, you need to write a tracing application for the parcel. It is also necessary to attach a receipt and a tracking track number. Practice shows that situations when the mail is lost, arise extremely rarely, because all employees of the service treat the work responsibly, at each intermediate stage there is a recount of dispatches, and logistics is set up competently. In this regard, every customer can count on timely and prompt delivery of the order.