CDEK (SDEK) Parcel Tracking

CDEK tracking uses the shipment’s order number. Enter the number in the field at the top of this page to check the latest status and the events available for your parcel. The official CDEK search labels its input as an order number.

For an online purchase, obtain the shipping reference from the seller’s order details or dispatch message. Keep that reference with the purchase information so you can ask the seller about the correct shipment if a search returns nothing.

How to check CDEK tracking

1. Copy the complete shipping reference supplied by the sender. Check it against the original message before searching.
2. Enter it in the tracking field above and start the search. Read the latest event together with its date.
3. If the result is empty, confirm with the sender that this is the CDEK order number expected by the official search.

Order number and first updates

Use the order number requested by the official tool rather than guessing a fixed prefix or length. A newly supplied tracking number can remain empty until the parcel receives its first scan. Ask the sender to check the physical handover if there is still no progress.

CDEK app and unresolved delivery questions

CDEK also offers parcel tracking and notifications in its app. Compare the latest available event before asking about a delay, and keep the reference ready when using the current support options on the official website linked above.

For a purchase that needs a refund or replacement, contact the seller with the order details. The tracking reference helps identify the delivery, while the seller handles the purchase issue. If you are unsure which reference was supplied, ask the seller to confirm it before trying another number.