Israel Post Tracking: Track Your Packages and Shipments Easily

Track your packages easier than ever with our app.
 Israel Post
Israel Post http://www.israelpost.co.il
Support +(972) 2 629 0691
Rating
Average delivery time 5 days

Israel Post

Overview

Israel Post, the national postal service of Israel, handles millions of parcels each year. Tracking is available for most registered and express services, letting you monitor current location, last scan, and estimated delivery. Use track.global for consolidated results across multiple carriers worldwide.

Services Covered

  • Domestic Registered / Tracked letters & small parcels: event-based tracking within Israel.
  • Eco Post / Tracked International Small Packet: tracked to many destinations, handed to local post abroad.
  • EMS (Express Mail Service): full end-to-end tracking with faster handling and customs prioritization.
  • Ordinary letters/economy: no tracking, only proof of posting.

Tip: Many shipments continue under the same ID in the destination country’s system. Some countries assign a new local code linked to the original.

How to Track

  1. Locate your tracking number (receipt, posting slip, or merchant confirmation email).
  2. Visit track.global or the official Israel Post site.
  3. Enter your tracking number and click Track.
  4. Review the shipment’s status, route history, and estimated delivery.

Bulk tracking: enter multiple numbers (one per line) on Track.Global.

Common Tracking Number Formats

Example Service Notes
RR123456789IL Registered letter/packet “R” prefix, “IL” = Israel
EE123456789IL EMS “E” prefix indicates express
LX123456789IL / UB…IL Tracked packet/small parcel Prefixes vary by product and route

Typical Delivery Times

Service Domestic Europe North America Rest of World
Registered letter / small parcel 2–5 business days 5–12 business days 7–15 business days 10–20 business days
Eco Post / Tracked packet 5–12 business days 7–15 business days 10–20 business days
EMS (Express) 2–6 business days 3–7 business days 4–9 business days

Note: Scans usually appear within 24–48h of posting. International legs and customs may create “silent” gaps.

Status Glossary

Status Description Your Action
Item accepted / Posted Shipment received by Israel Post No action; first scan may take 24–48h
In transit Moving between facilities or en route internationally Gaps are normal; check every 1–2 days
Departed export office Left Israel for destination country Next update after import/customs
Arrived at destination country Reached import hub, awaiting customs Monitor release; provide docs if requested
Out for delivery With local carrier for final delivery Ensure access and instructions are correct
Delivered Parcel marked delivered If missing, check neighbors/reception; then contact local post
Exception / On hold Address issue, failed attempt, or customs hold Follow notice; contact sender or Israel Post

Troubleshooting

  • Tracking number not recognized: Wait 24–48h; check for typos; try both Israel Post and Track.Global.
  • No updates for a week: May be in transit or customs; check destination postal site or contact sender.
  • Delivered but not received: Check with neighbors/reception; then escalate with local post and sender.
  • Multiple items under one order: Track each number separately.
  • Website/app error: Temporary outage; retry later or use Track.Global.

Lost or Delayed Parcels

  1. Check latest scan on Track.Global and note last location/date.
  2. Allow 3–7 days for customs/air transit gaps.
  3. If overdue, ask the sender to file a trace with Israel Post.
  4. Open an inquiry with Israel Post/destination operator using your receipt and tracking ID.
  5. Compensation follows service terms (EMS/registered usually covered).

Best Practices

  • Include full address, phone, and postal code.
  • Package items securely and declare contents accurately for customs.
  • Keep your receipt with the tracking ID.
  • Enable notifications in the Israel Post app or Track.Global.
  • Use EMS for time-sensitive or high-value shipments.

FAQ

  • Can I track ordinary letters? No, only registered/tracked services provide visibility.
  • Why did tracking stop after export? Silent periods during international handover/customs are normal.
  • Will my ID work on the destination’s site? Often yes; try both. Some countries issue a new linked ID.
  • How to track multiple parcels? Use bulk input on Track.Global (one number per line).

Disclaimer: Track.Global aggregates official carrier updates but does not handle transport. For rerouting, claims, or address changes, contact Israel Post or your local postal operator.

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