Netherlands Post Parcel Tracking

PostNL is a Dutch postal service that actively cooperates with Chinese marketplaces (Aliexpress, Pandao, Joom) to ship batteries and rechargeable batteries to Russia and the CIS. As for tracking, the Dutch Post provides a track code, which is used to find out the status of the parcel in track.global.

How to track a Netherlands Post parcel by its parcel number?

The track.global service allows you to track postal parcels for free, using only the order identification number. The main advantage of the platform is full verification by several delivery systems at the same time. Thus, the client receives detailed information about the movement of the parcel.

The track.global system controls the movement of all international mail items and provides the user with up-to-date information in Russian.

The track.global platform has the following advantages:

• tracking of goods by dispatch number for free;
• no registration procedure is required;
• the service operates entirely in Russian;
• postal items are tracked on the whole delivery path, the client does not need to visit other Internet sources and resources to get new data;
• the identification number is tracked throughout the entire period of parcel delivery up to the point of delivery;
• regular updating of the parcel's route, thanks to the established system of data transfer with all transport companies, including China Post, DPD, FedEx.

Identification number (track code) - is a unique code of the order, which is used to track the goods at all stages of delivery. To find out where the order is, enter the track number in the special field, and the service will show you where the product was last located.

It is important to note that the service track.global allows you to track a parcel PostNL only by a unique track code, which is assigned to each order in the post office in the Netherlands individually. It is not possible to control the movement of a parcel by phone number or surname.

What countries does PostNL work with?

PostNL has links with a large number of countries around the world, from where orders are collected and delivered here for processing and further dispatch. This service has gained particular international popularity due to its ability to deliver batteries and battery packs - customers of Chinese online shops around the world have appreciated this approach and are happy to use the services of this postal operator.

Domestically, there is no need to send the goods personally to the seller at the service's branches - this work has been delegated to specialised couriers who collect all ordered and arranged items according to prior requests and deliver them to a single collection and processing centre. After passing this point, the goods are sent to the territory of the Netherlands, where they are sorted and sent to the post offices of the city where the customer resides.

Delivery time

The period of delivery of customised registered goods via PostNL to the destination is ambiguous and varies as it directly depends on the customer's place of residence.

In western countries, such as Ukraine and Belarus, a parcel can take 9-21 days to reach its destination once it has arrived at a Dutch office.

From the Netherlands to Russia, the delivery time is variable and varies as it directly depends on the customer's place of residence.

From the Netherlands to Russia, shipments reach Russia in three weeks to a month. However, it is worth considering the fact that once the cargo has crossed the Russian border, its delivery is handled by the Russian Post, whose speed may differ from PostNL. It is also important to remember that post offices in some countries do not work on weekends, so a delay of a few days is normal.

What to do if a parcel is not tracked?

Not all track codes start to be tracked from the first day of dispatch of cleared goods. Buyers have noted that some identification numbers start to appear on the 3rd or 4th day after the parcel has been dispatched.

Please note!

Please note!

Small goods weighing up to 2 kilograms may not be tracked in principle.

The official website of the Dutch post office PostNL does not track parcels of Russian-speaking buyers in Russian, all information is provided only in English. Therefore, to track the status of the parcel and understand its current location, you can use the service track.global, it will always show the actual data on the cargo for free, indicating also the approximate terms of delivery of the goods.

What to do if the parcel is not delivered in Russian.

What to do if a parcel is lost?

First of all, it is important to find out if the order was really lost in the post office or if the delivery is simply delayed. To do this, use our service - enter the parcel number and find out the last tracking point. This is where you should look for the shipment - ask the sender to find out what the reason for the delay is. If the parcel was lost on the territory of the Russian Federation, then with questions about delivery should contact the department at the place of residence.

If a parcel has been lost, you should:

1. Draw up a written appeal with a request to search for the lost item.
2. Attach a document indicating that payment for postage has been made.
3. Draw up a claim for the loss of the order (here it is important to attach passport data).

If the fact of cargo loss is confirmed, the client can receive compensation for its loss in the amount of the value of the parcel itself. Therefore, it is important to indicate the real value of the order when sending the application.