Netherlands Post Parcel Tracking

PostNL is a Dutch postal service that has formed a partnership with Chinese marketplaces (Aliexpress, Pandao, Joom) to ship batteries and rechargeable batteries to Russia and the CIS. You can track your parcel in Track.Global using the tracking code provided by the Dutch Post.

I want to track a Netherlands Post parcel using its parcel number.

track.global allows you to track postal parcels for free using only the order identification number. The platform's main advantage is that it offers full verification by several delivery systems at the same time. The client will receive detailed information about the parcel's movement.

track.global controls the movement of all international mail items and provides users with up-to-date information in Russian.

The track.global platform offers the following advantages:

The identification number (track code) is a unique code used to track the goods at all stages of delivery. Enter the track number in the special field to find out where your order is. The service will show you where the product was last located.

It is crucial to understand that the track.global service exclusively utilises a unique track code for each PostNL parcel. This code is assigned at the post office in the Netherlands, ensuring precise and individualised tracking. You cannot control the movement of a parcel by phone number or surname.

I'd like to know which countries PostNL works with.

PostNL has links with a large number of countries around the world, from where orders are collected and delivered here for processing and further dispatch. This service is particularly popular internationally because it can deliver batteries and battery packs. Chinese online shoppers around the world appreciate this approach and use this postal operator's services.

Domestically, there is no need to send the goods personally to the seller at the service's branches. Instead, specialised couriers collect all ordered and arranged items according to prior requests and deliver them to a single collection and processing centre. Once this point is passed, the goods are sent to the Netherlands, where they are sorted and sent to the post office in the customer's city.

Delivery time

We cannot guarantee a specific delivery time for customised registered goods via PostNL. The delivery period depends on the customer's place of residence.

A parcel will take 9-21 days to reach its destination once it has arrived at a Dutch office if you live in a western country like Ukraine or Belarus.

From the Netherlands to Russia, delivery times vary depending on the customer's location.

From the Netherlands to Russia, shipments reach Russia in three to four weeks. It is important to note that once the cargo crosses the Russian border, its delivery is handled by the Russian Post, whose speed may differ from that of PostNL. It is also important to remember that post offices in some countries do not work on weekends, so a delay of a few days is to be expected.

If a parcel is not tracked, what should I do?

Not all track codes are tracked from the first day of dispatch of cleared goods. Buyers have confirmed that some identification numbers start to appear on the third or fourth day after the parcel has been dispatched.

It is important to note that…

It is important to note that:

Small goods weighing up to 2 kilograms are not tracked.

The official PostNL website does not track parcels for Russian-speaking buyers in Russian. All information is provided in English only. Use the Track.Global service to track the status of your parcel and see where it is. It always shows the actual data on the cargo for free, including the approximate delivery terms.

If the parcel is not delivered in Russian, take the following steps.

If a parcel is lost, take the following steps.

First, you need to find out if the order was lost at the post office or if it's just delayed. Use our service to find out where your parcel is. Just enter the parcel number and we'll show you the last tracking point. You should look for the shipment here. Ask the sender to find out why there has been a delay. If the parcel was lost within the Russian Federation, contact the local department with any delivery questions.

If a parcel is lost, you should:

1. Write a letter requesting a search for the lost item.
2. Attach proof of payment for postage.
3. Submit a claim for the loss of the order, attaching your passport data.

If the cargo is proven to have been lost, the client is entitled to compensation equal to the value of the parcel. It is crucial to indicate the actual value of the order when submitting the application.